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Review of recommended mobility aid supplier in Orton Waterville, Peterborough

Review Date:
8th June 2018

Summary:

Purchase of mobility scooter. 

Comments:

Excellent down to last detail. 

Review of recommended cloakroom adaptations in Longthorpe, Peterborough

Review Date:
1st June 2018

Summary:

Bentley recommended Eastern Adaptations for changing my cloakroom into a full wet room for the disabled.

Comments:

I have used Bentley Nursing Supplies for many years. They are always honest and helpful.

Review of recommended mobility aid suppliers in Peterborough

Review Date:
30th May 2018

Summary:

Goods ordered. 

Comments:

Very efficient. Recieved a phone call when the goods I ordered were in stock. Always a very polite and friendly service. 

Review of recommended wheelchair hire services in Peterborough

Review Date:
6th March 2018

Summary:

Wheelchair Hire Information Request Sent via Safe Local Services Website.

Comments:

A friend of mine got in touch as her grandmother had broken her hip and was struggling with the Zimmer frame the hospital insisted she used. Living in the Fen it is not ideal, so they were going to buy a wheelchair when my friend suggested seeing about hire.

As my friend knew I had daily dealings with care homes and I am a member of Safe Local Services, she called me and asked if I could recommend somewhere or if I knew anywhere that could help. I told her to leave it with me and I would let her know by midday tomorrow which she was very happy about.

I sent a message through the Safe Local Services portal to Fred Nunn of Bentley Nursing at around 7pm this evening, not expecting an answer till the following day. I asked him whether they hired out wheelchairs on short term lease or if not, could they recommend somewhere that did.

What I did not expect was for Fred to respond to my email at 10.47pm the very same evening. Now that is what you call customer service!

I relayed the information to my friend and copied Fred in so he knows who she is when she calls and she is over the moon that she will be able to get on first thing trying to help her poor grandmother.

Not only does this show great customer service from Bentley Nursing Supplies, it also shows that the message requests sent from the Safe Local Services/Trades website are easy, quick and do get to the supplier in super-sonic time without getting lost in their Trash or Junk mail!!

I am also very happy as it is one less thing for me to do tomorrow.

My friend is happy as she has got her priced quote and can deal with getting her Grandmother mobile, hopefully by the end of tomorrow.

Thanks Fred, you are a star!

Review of recommended mobility aid suppliers in Fletton, Peterborough

Review Date:
6th March 2018

Summary:

Supplied with mobility scooter approx 18 months ago.

Comments:

Fred has been fantastic and went the extra mile to help me get what I wanted, not what everyone else said I ‘had to have’.

I wanted to be able to have the freedom to walk my dogs off road and have an extra level of independence that an ordinary mobility scooter does not give you but was finding it hard to find one.

Fred found a scooter that was perfect, showed me how it all worked and how I could transport in car and has afforded me the extra level of freedom I would otherwise be without.

The fact that I can take it off road (in a fashion!) compared to standard models on the market is great and without his help I would not have got it.

Fantastic company and always willing to help.

Review of recommended mobility equipment suppliers in Werrington, Peterboroug

Review Date:
6th February 2018

Summary:

Following a very serious accident where I broke my spine, Bentley’s was recommended to me by my solicitor and they have been fantastic from the outset.

Comments:

Bentley have helped me find the correct bed which makes it comfortable for me to sleep as I am in a great deal of pain. In addition, they supply other items of personal equipment I have needed to help me live a better life independently.  

They came out to visit me and they measured everything up, made sure I was happy and delivered everything to me shortly after. I did not have to wait very long.  

They ensure I have no worries at all, about anything. They even followed-up a couple of weeks after delivery to make sure everything was still OK as it would have been no problem if I changed my mind. My comfort and quality of life is what matters most and is their number one priority.

They are very friendly and helpful people and make my life that much easier, nothing is too much trouble. 

Thank you.

Review of recommended mobility equipment suppliers in Werrington, Peterboroug

Review Date:
1st February 2018

Summary:

Purchased a few items from them in the last year. 

Comments:

Bentley are a wonderful company. I have a made to measure chair which they helped fit up and delivered directly to me in my home. A truly superb service and they go out of their way to make life easier for you. Nothing is too much trouble. They installed it in place exactly where I wanted it too.

I have also had some personal care items from them. You can just call them up and tell them what you require, and can have them the same day, if necessary. They are so efficient, friendly and helpful.

I would not hesitate in using them again and have recommended them to others.

Safe Local Services enquiries@safelocalservices.com 0800 014 1832 5 Flag Business Exchange, Vicarage Farm Road, Peterborough, Cambs, PE1 5TX http://www.safelocalservices.com/images/scaffolding/header-logo.png